Privacy statement

The privacy statement below is provisional and will be checked in full shortly. Keramiekmarc adheres to the applicable statutory privacy legislation at all times.

Ceramicmarc / Keramiekmarc, located at Cruquiusweg 48 1019AT in Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Cruquiusweg 48

1019AT in Amsterdam

Phone: +31619819740

Personal data that we process:
Ceramicmarc / Keramiekmarc processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

- First and last name
- Address data
- Phone number
- E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Internet browser and device type
- Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@keramiekmarc.nl and we will delete this information.

For what purpose and on what basis we process personal data
Ceramicmarc / Ceramicsmarc processes your personal data for the following purposes:

– Handling your payment
– To be able to call or e-mail you if this is necessary to be able to carry out our services
– To inform you about changes to our services and products
– Offer you the option to create an account
– To deliver goods and services to you
– Ceramicmarc / Ceramicsmarc also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Ceramicmarc / Ceramicsmarc takes (follows) #responsibility decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a person (for example an employee of Ceramicmarc / Ceramicmarc) being involved. Ceramicmarc /Keramiekmarc uses the following computer programs or systems: (following)

How long we keep personal data

Ceramicmarc / Keramiekmarc does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period
Sharing personal data with third parties
Ceramicmarc / Ceramicsmarc only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Ceramicmarc / Ceramicsmarc only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Ceramicmarc / Ceramicmarc and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@keramiekmarc.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Ceramicmarc / Ceramicsmarc would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Ceramicmarc / Ceramicsmarc takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@keramiekmarc.nl. Ceramicmarc / Ceramicsmarc has taken the following measures to protect your personal data: [add here any other measures you take]

– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the address bar 'https' and the padlock in the address bar.
-DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an extra security (additional to DNS) for converting a domain name (#company_website) to the associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. In this way we prevent you from being redirected to a false IP address.

Current third parties:
Mollie payment system If you use Mollie's services as a consumer (payer), the following personal data will be processed: Your payment details (for example bank account number or credit card number);
Your IP address;
Your internet browser and device type;
In some cases, your first and last name;
In some cases, your address details;
In some cases, information about the product or service purchased by you from our customer;
Other personal data that you actively provide, for example in correspondence and by telephone.

web hosting
We purchase web hosting and e-mail services from wwXL. wwXL has taken security measures to safely process the personal data and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Keramiekmarc has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Any third parties are obliged to observe secrecy on the basis of our agreement.

The following personal data are processed:
Your IP address;
Your internet browser and device type
Analytics data (google)

The purpose of processing is to prevent fraud and conduct web marketing.

Cookies, or similar techniques, that we use
Keramiekmarc only uses technical and functional cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

Social media integration
On the website are a few links to social media namely Facebook and Instagram. The function is that our news items can be shared. In addition to technical cookies, we use Google Analytics so that we can measure and manage our marketing activities. The data from Google does not contain data such as name and address, it just concerns the number of visitors to the Keramiekmarc website on a day and from which type of device this is done. The purpose of this is to optimize our website for our visitors and to measure the effectiveness of marketing campaigns. Google's privacy conditions can be consulted via Google.

How Keramiekmarc protects personal data
Keramiekmarc takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. We do this, among other things, by placing a security certificate on our website. The measures we have taken for the security of personal data: Security software, such as a virus scanner and firewall on all our devices and websites.
We use secure connections (SSL) that protect all information between you and our website when you enter personal data. You can see this by the address bar 'https' and the padlock in the address bar.
DKIM and SPF are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
Access to personal data is protected with a username and password